VIBESPP Terms of Use
1.0 About the Platform
1.1 VIBESPP is owned and operated by Mix Creative Limited.
1.2 VIBESPP is a platform centred on digital business cards, brand presentation, social interaction, store tools, content management, contact management, and AI-assisted features. Platform services may include, without limitation: (a) creation, management, sharing, exchange, and display of digital business cards; (b) display of personal, merchant, or corporate profiles and publication of content; (c) listing, display, promotion, order recording, and related commercial tools for goods or services; (d) contact management, tagging, classification, notes, and CRM-related features; (e) multi-role accounts, corporate accounts, team management, multi-card, and multi-store management features; (f) AI image analysis, text extraction, content understanding, copy suggestions, image processing, and other AI-assisted features; (g) script tools, security process support tools, and other digital functions; (h) other features that the Platform may launch from time to time.
1.3 The Platform may provide services through websites, mobile web, applications, or other interfaces, and may at any time adjust, update, restrict, test, suspend, remove, take offline, or discontinue certain features. Some features may only be available to specific users, specific regions, specific devices, specific account types, or test programmes. Any feature description, page display, presentation content, or promotional material does not constitute a platform commitment that all features are immediately, comprehensively, or permanently available.
2.0 Acceptance of Terms and Eligibility
2.1 By completing account registration, clicking "Agree", using any feature of the Platform, or continuing to access the Platform, you agree to be bound by: (a) these Terms of Use; (b) the Privacy Policy; (c) the Product Listing Terms (if applicable); (d) the Listing and Transaction Rules (if applicable); (e) any supplementary rules published by the Platform from time to time in interfaces, feature pages, documentation, or notices.
2.2 If you do not agree to any of the above, you must stop using the Platform immediately.
2.3 If you use the Platform on behalf of a company, business, institution, organisation, merchant, or team, you represent and warrant that you are duly authorised to accept these Terms on behalf of that entity and to bind it accordingly.
2.4 Unless otherwise agreed in writing by the Platform, you must be at least 18 years old to register for and use the Platform on your own behalf. Users under the age of 18 may only use the Platform with the consent and supervision of a parent or legal guardian.
3.0 Accounts, Login, and Security
3.1 You may register for an account through methods accepted by the Platform, including email, Google, Facebook, Apple, or other third-party login services.
3.2 If you use any third-party login service, you must also comply with the terms, policies, and rules of the relevant service provider. Third-party service providers that the Platform may integrate with, use, or rely on include but are not limited to: Google, Facebook, Apple, Stripe, PhotoRoom, Google Gemini, and other services.
3.3 You are solely responsible for maintaining the security and confidentiality of your account credentials. You must not share your login details with others. Any action taken under your account is deemed to have been authorised by you.
3.4 You must promptly notify the Platform if you suspect that your account has been compromised, accessed without authorisation, or is at risk.
3.5 The Platform may, in accordance with its security policies, take measures including account lockout, session invalidation, or identity re-verification where suspicious activity is detected.
4.0 Account Suspension, Termination, and Data
4.1 You may request account deletion through channels provided by the Platform. The Platform will process the request and take reasonable steps to delete or de-identify your data, subject to legal, tax, audit, anti-fraud, security, and other legitimate retention requirements. The Platform may require identity verification or the completion of certain procedures before processing the request.
4.2 Even if an account is deleted, suspended, or terminated, the Platform may retain all or part of the relevant data for a reasonable period where necessary for legal, tax, accounting, audit, security, anti-fraud, backup, dispute handling, enforcement of these Terms, or other compliance-related purposes.
4.3 Where the Platform reasonably believes that you have breached these Terms, engaged in fraud, abuse, infringement, complaint-triggering conduct, security risks, legal risks, or any other conduct requiring platform governance, the Platform may immediately remove content, restrict functions, suspend the account, or terminate the account.
5.0 Nature and Role of the Platform
5.1 VIBESPP is a platform that provides tools and infrastructure for display, connection, management, communication, promotion, content handling, and commercial operations. Unless expressly stated otherwise in writing, the Platform is not a party to any sale and purchase, service arrangement, delivery, payment, refund, guarantee, or any other transaction between users.
5.2 The Platform does not guarantee the identity, qualifications, creditworthiness, solvency, legal status, or conduct of any user. Users should carry out their own due diligence before entering into any transaction or business arrangement.
5.3 The Platform may provide transaction records, communication tools, proof uploading, status notifications, and other auxiliary tools, but these tools are provided for convenience and reference only, and do not imply that the Platform has verified or endorsed any transaction, party, goods, service, or payment.
6.0 AI Features
6.1 VIBESPP may provide AI-assisted features including but not limited to: image analysis, text extraction, contact recognition, content understanding, copy suggestions, image processing, and other automation tools.
6.2 AI features may require uploading images, text, or other content to be processed by the Platform or its third-party AI service providers.
6.3 Any AI-generated output, including but not limited to recognition results, classification suggestions, description suggestions, or other automated output, is provided for reference only. The Platform does not warrant that such output is accurate, complete, suitable, error-free, up to date, or compliant with any legal, commercial, professional, regulatory, or practical requirement.
6.4 You are solely responsible for reviewing, verifying, and deciding whether to rely on or adopt any AI-generated or AI-assisted result, and you bear full responsibility for your use, publication, reliance on, or dissemination of such content.
6.5 Certain AI-assisted features may currently be provided free of charge. The Platform reserves the right to add, modify, restrict, suspend, charge for, remove, or discontinue any AI feature at any time.
6.6 You must not use any AI feature to create, upload, process, or distribute unlawful, infringing, misleading, false, discriminatory, obscene, fraudulent, privacy-violating, or otherwise improper content.
7.0 Corporate Accounts and Enterprise Users
7.1 Corporate accounts or enterprise users may access team management, multi-card, multi-store, multi-role, and other enterprise-level features through the Platform.
7.2 Corporate accounts may have owners, administrators, employees, or other roles. The visibility, operational permissions, content management rights, contact management rights, store permissions, and data access rights of different roles may be configured by the enterprise or by the Platform.
7.3 Where accounts, cards, contacts, notes, tags, opportunity data, transaction records, customer data, or other content are created, imported, collected, edited, managed, or generated under a corporate account, corporate card, corporate store, corporate role, or corporate authorisation context, unless the Platform expressly states otherwise, such data may be treated as part of the enterprise's business data or enterprise management assets.
7.4 Corporate administrators or authorised persons may, in accordance with their internal permission arrangements, manage, view, adjust, transfer, disable, or take over the relevant accounts, cards, stores, contacts, CRM data, and other content within the enterprise scope.
8.0 Prohibited Conduct
8.1 You must not use the Platform to engage in any unlawful, infringing, fraudulent, misleading, maliciously disruptive, money-laundering, impersonating, misappropriating, malware-distributing, scraping, unauthorised access, harassment, defamatory, or other improper conduct.
8.2 You must not: (a) provide false identity, false payment information, false credentials, or false transaction records; (b) use the Platform for fraud, sham transactions, false complaints, malicious chargebacks, or other abuse; (c) without authorisation, collect, export, sell, transfer, or misuse others' personal data, transaction data, or business data; (d) mislead others into believing that the Platform acts as a transaction guarantor, escrow provider, or co-seller; (e) circumvent reasonable service fees, tool fees, or platform rules; or (f) engage in any conduct that the Platform considers may harm other users, third parties, the reputation of the Platform, or the security of the Platform.
9.0 Third-Party Services
9.1 The Platform may integrate or link to third-party services, including login services, AI services, payment tools, cloud infrastructure, messaging services, and other supporting services.
9.2 Any third-party service is subject to its own terms, policies, and operational limitations. The Platform does not guarantee that any third-party service will remain available, stable, accurate, or suitable for your particular purpose.
10.0 Intellectual Property
10.1 Unless otherwise stated, all intellectual property rights in the Platform, including its software, interfaces, designs, pages, trademarks, text, technical architecture, tools, scripts, and related content, belong to the Platform or the relevant rights holders.
10.2 Without authorisation, you must not copy, modify, reverse engineer, distribute, sell, sub-license, or otherwise exploit any protected content of the Platform.
11.0 Disclaimer and Limitation of Liability
11.1 The Platform is provided on an "as is" and "as available" basis. The Platform does not warrant that the service will be uninterrupted, error-free, risk-free, delay-free, fit for any particular commercial purpose, or capable of avoiding any transaction loss.
11.2 To the maximum extent permitted by law, the Platform shall not be liable for any transaction disputes, payment failures, payment disputes, manual payment risks, product quality issues, delivery delays, after-sales problems, corporate internal permission disputes, accidental data deletion, AI output errors, third-party service failures, or any other direct, indirect, incidental, or consequential losses arising from the use of the Platform.
11.3 Where applicable law does not permit the complete exclusion of liability, the Platform's total liability to you shall not exceed the amount of fees actually paid by you to the Platform in the twelve months preceding the relevant claim.
12.0 Amendments
12.1 The Platform may amend these Terms from time to time. Amendments will take effect upon publication on the Platform. Your continued use of the Platform after publication constitutes acceptance of the amended Terms.
12.2 Material changes will be notified through the Platform's interface, email, push notification, or other reasonable channels.
13.0 Contact Us
If you have any questions, complaints, or requests regarding these Terms, please contact us:
Email: support@vibespp.com
Phone: +852-57844051
14.0 Governing Law and Jurisdiction
14.1 These Terms of Use shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
14.2 Any dispute arising out of or in connection with these Terms or your use of the Platform shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
VIBESPP Privacy Policy
1.0 Data We Collect
1.1 The Platform may collect the following categories of personal data: (a) registration information such as name, email address, phone number, and login credentials; (b) profile information such as job title, company name, profile photo, and card content; (c) contact and communication data such as messages, notes, and CRM records; (d) transaction-related data such as order records, payment method preferences, and proof uploads; (e) technical data such as device identifiers, IP addresses, browser type, and usage logs; (f) AI-processed data such as images, text, or content submitted for AI-assisted features; and (g) any other information you choose to provide to the Platform.
2.0 How We Use Your Data
2.1 The Platform uses your personal data for the following purposes: (a) providing, operating, and maintaining Platform services; (b) account management, identity verification, and security; (c) processing transactions, payments, and related functions; (d) customer support, dispute handling, and platform governance; (e) improving and developing Platform features and services; (f) sending service notifications, updates, and relevant communications; and (g) complying with legal, regulatory, tax, judicial, or law enforcement requirements.
2.2 Unless the data subject has given prescribed consent or applicable law otherwise permits, personal data shall not be used for any new purpose that is not directly related to the original purpose of collection.
3.0 Data Transfer and Third-Party Services
3.1 The Platform may, for the purposes described above, disclose or transfer necessary data to: (a) cloud service providers, hosting providers, and technical support providers; (b) login service providers, AI technology providers, image-processing providers, and messaging or email service providers; (c) payment tools or payment-related service providers; (d) professional advisers, auditors, insurers, and legal advisers; (e) law enforcement agencies, regulators, courts, or other competent authorities; and (f) in the case of corporate accounts, corporate administrators, authorised personnel, or other parties with legitimate access rights within the enterprise scope.
3.2 The Platform does not sell your personal data to third parties for their own marketing purposes.
4.0 Cookies and Tracking
4.1 The Platform may use cookies, local storage, session tokens, and similar tracking technologies to maintain login sessions, remember preferences, analyse usage, and improve Platform performance.
4.2 You may adjust cookie settings through your browser or device settings, but doing so may affect your ability to use certain Platform features.
5.0 AI Features and Data Processing
5.1 When you use AI-assisted features, the images, text, or other content you submit may need to be transmitted to the relevant third-party AI service providers or their infrastructure for processing.
5.2 Such AI features may be supported by Google Gemini, PhotoRoom, or other third-party technology providers.
5.3 You should not upload, input, or submit any confidential information, sensitive personal data, third-party proprietary information, or data that is legally prohibited from processing.
6.0 Data Security
6.1 The Platform will implement reasonable technical and administrative measures to protect the personal data and related information it holds against unauthorised or accidental access, processing, deletion, loss, misuse, or disclosure. Such measures may include, without limitation, HTTPS encrypted transmission, login and session controls, identity verification, role and permission management, layered access restrictions, audit logs, backups, soft deletion mechanisms, risk detection, and other security measures.
6.2 Depending on the service architecture, the sensitivity of the data, and functional requirements, public information and sensitive data may be managed separately under different permission levels, resource scopes, processing flows, or other reasonable arrangements.
6.3 Where the Platform uses data processors or third-party service providers, the Platform will, where reasonably practicable, adopt contractual, technical, procedural, or other measures to require them to protect data security to a reasonable standard.
6.4 Internet transmission and third-party services are not absolutely secure. The Platform does not guarantee that any system, transmission, storage, or third-party service is completely secure.
6.5 CRM and Contact Data Isolation. Your personal contacts, CRM records, notes, tags, and client-marked data stored under your individual account are accessible only to you and, where applicable, to authorised personnel within the same enterprise account scope as defined by your role and permission settings. The Platform does not grant other individual users, unrelated enterprise accounts, or Platform staff general access to your CRM data. Access by Platform staff is restricted to technical support, security investigations, legal compliance, or dispute resolution purposes, and only where strictly necessary.
6.6 Within an enterprise account, data access is governed by the role-based permission model described in the Terms of Use. Staff members can only access data within the scope assigned to their role. Owners and Admins may access and manage enterprise-scope data as permitted under the enterprise account structure. The Platform enforces these permissions at the API level, not only at the interface level.
7.0 Data Retention
7.1 The Platform will retain data as necessary for service purposes, legal obligations, tax requirements, anti-fraud, dispute handling, audit, or platform governance, and will delete, anonymise, or cease retaining data when it is no longer required for the purpose for which it was collected, where reasonably practicable.
7.2 For the purposes of platform security, dispute handling, abuse prevention, audit support, troubleshooting, and service stability, the Platform may retain logs, backups, or related technical records relating to accounts, operations, requests, transaction flows, login records, error messages, resource changes, or deletion operations. Retention periods may vary based on service needs, legal obligations, compliance requirements, security risks, and platform governance considerations.
7.3 Even after an account is deleted or relevant content is removed, certain data, backups, or technical records may be retained for a reasonable period for security, audit, dispute handling, anti-fraud, legal, or regulatory purposes.
8.0 Access, Correction, Deletion, and Withdrawal of Consent
8.1 Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or request that the Platform cease processing your account.
8.2 Where your data is associated with a corporate account, corporate role, or corporate management context, the Platform may need to handle such requests in accordance with corporate authorisation arrangements, applicable law, or internal governance mechanisms.
8.3 To submit a content report, account deletion request, data access or correction request, consent withdrawal, or objection to direct marketing, you may use the in-app reporting function or contact us at support@vibespp.com. The Platform will acknowledge and process your request within 24 hours of receipt.
9.0 Direct Marketing
9.1 Unless your clear consent has been obtained in accordance with applicable law, the Platform will not use your personal data for direct marketing purposes or provide your personal data to third parties for their direct marketing purposes.
9.2 If the Platform intends to use your personal data for direct marketing in the future, it will provide the required notice and obtain the necessary consent in accordance with Hong Kong law.
10.0 Contact Us
Email: support@vibespp.com
Phone: +852-57844051
11.0 Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
VIBESPP Transaction Terms
1.0 Role of the Platform
1.1 VIBESPP is a technical platform providing information display, store tools, transaction records, payment information display, proof upload, communication support, notifications, and platform governance functions.
1.2 Unless expressly stated otherwise in writing, the Platform is not a party to any sale and purchase, service arrangement, payment, refund, delivery, after-sales arrangement, warranty, guarantee, or other transaction.
1.3 Buyers and sellers shall decide for themselves whether to proceed with a transaction and shall bear their own responsibilities in relation to payment, provision of goods or services, delivery arrangements, tax matters, refunds, disputes, and all related obligations.
2.0 Payment Methods
2.1 Transaction parties may complete payment using any method agreed between themselves. Payment methods that the Platform may support or display include: online payment via Stripe (live and available), FPS, Alipay, PayMe, bank transfer, credit limit (deferred payment for B2B), and other methods agreed between the parties.
2.2 The Platform may suggest using script tools, payment information pages, record tools, or other process support tools provided by the Platform, but whether to use them, whether to pay, when to pay, and how to confirm receipt are all decided by the transaction parties themselves.
2.3 The Platform is not a recipient, collection agent, escrow provider, guarantor, clearing party, or settlement party for any payment. Unless otherwise stated in writing by the Platform, the Platform does not receive, hold, control, or distribute transaction funds on behalf of any party.
2.4 Where the Platform integrates Stripe or other payment service providers for certain payment flows, platform service fees, tool fees, commissions, or other supported payment arrangements, the Platform may rely on server-side callbacks, backend status synchronisation, transaction record reconciliation, or other technical verification mechanisms for payment status confirmation, error investigation, duplicate submission prevention, or process management.
2.5 Such technical verification mechanisms are part of the Platform's technical processing, risk control, or status management only, and do not constitute the Platform providing any guarantee, collection service, escrow, payment assurance, refund assurance, or assuming any performance obligation for any transaction or payment.
3.0 Manual Payments and Proof
3.1 Where transaction parties use FPS, Alipay, PayMe, bank transfer, or other manual payment methods, both parties should independently confirm payment details, receiving account, payment amount, reference information, and receipt.
3.2 The Platform may provide payment information display, payment screenshot upload, payment proof recording, status labels, or notification functions, but such information is provided solely for the parties' reference and communication. It does not constitute the Platform confirming payment completion, confirming receipt, authenticating proof, guaranteeing irrevocability, or assuming any payment-related responsibility.
3.3 Any loss, delay, misdirection of funds, false proof, fraud, refusal to perform, payment error, or other dispute arising from manual payment shall be borne and handled solely by the relevant transaction parties.
4.0 Transaction Communications and Platform Tools
4.1 Transaction parties may use the Platform's pages, messages, notes, proof uploads, status updates, or other tools to manage their transaction process.
4.2 The tools provided by the Platform are purely auxiliary in nature and must not be construed as the Platform reviewing, guaranteeing, witnessing, acting as agent for, endorsing, or participating in any transaction.
4.3 Where the Platform charges service fees, platform fees, tool fees, or commissions for script tools, page tools, technical features, store features, value-added services, or other platform services, such fees are fees paid by the user for platform tools or technical services, and do not imply that the Platform participates in the user's transaction, assumes transaction responsibility, or becomes a party to the transaction.
5.0 Refunds, Returns, and After-Sales
5.1 Sellers should clearly disclose their refund, return, order cancellation, exchange, after-sales, and delivery arrangements.
5.2 Where a seller has not pre-disclosed a refund or return policy, the Platform may, upon receiving a complaint, use "material defect", "seriously inconsistent with description", or other clearly unreasonable circumstances as a minimum procedural standard to request information or responses from both parties, but the Platform shall not thereby become a party liable for refunds or compensation.
5.3 Unless applicable law provides otherwise, the Platform does not guarantee that a buyer will necessarily receive a refund, nor that a seller is obligated to refund at the buyer's request. Both parties should resolve matters according to their transaction agreement, their own communications, and applicable law.
6.0 Complaints and Disputes
6.1 Users may submit complaints to the Platform through its designated channels. The Platform will handle complaints and conduct investigations in accordance with its governance policies.
6.2 When handling complaints, the Platform may request both parties to provide information, evidence, communications, and explanations, and may set reasonable response deadlines.
6.3 Platform governance measures may include, without limitation: issuing warnings, requesting removal of content, restricting listing permissions, suspending store functions, or blocking accounts.
6.4 The Platform does not adjudicate civil liability between parties, pursue recovery on behalf of users, issue refunds on behalf of users, assess product quality, guarantee that a complaint will succeed, or assume responsibility for any transaction amount, loss, or consequential cost.
7.0 Violations, Abuse, and Account Measures
7.1 If the Platform reasonably believes that any user is involved in sham transactions, false payments, false proofs, repeated complaints, malicious chargebacks, fraud, infringement, abuse of tools, misleading conduct, or other platform risks, it may take immediate governance measures.
7.2 Such measures may include: (a) issuing a warning; (b) requesting further information; (c) removing relevant content; (d) restricting listing, messaging, store, or payment-related functions; (e) suspending or terminating the account; and (f) cooperating with law enforcement or regulatory investigations.
8.0 Governing Law
These Transaction Terms shall be governed by the laws of the Hong Kong Special Administrative Region. Any dispute shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
VIBESPP Product Listing Terms
1.0 Eligible Listings
1.1 Users may list goods or services that they have the legal right to sell or provide, and that comply with applicable laws, regulations, and Platform rules.
1.2 The following are prohibited from listing: (a) illegal items; (b) items that infringe third-party intellectual property, trademark, copyright, or other rights; (c) dangerous goods, controlled substances, weapons, or items requiring special licences without proper authorisation; (d) false, misleading, or non-existent items; (e) items that the Platform determines are inappropriate or inconsistent with the Platform's values and standards.
2.0 Listing Content Accuracy
2.1 Listing content must be accurate, truthful, and sufficiently clear to enable a prospective buyer or counterparty to make an informed decision.
2.2 Second-hand goods, defective goods, display items, customised products, pre-order items, or products subject to special restrictions must be clearly identified as such.
2.3 Where AI-generated functions, image processing tools, image analysis suggestions, title suggestions, or copy suggestions are used, the listing user remains responsible for reviewing and ensuring the accuracy of the final content. AI must not be used to conceal defects, exaggerate performance, make misleading statements, or infringe third-party rights.
3.0 Store Policy Disclosure
3.1 Listing users should clearly disclose the applicable payment methods, delivery methods, refund arrangements, return or exchange conditions, and contact details on their store page, product page, or during transaction communications.
3.2 Where a listing user fails to clearly disclose the relevant policies, the Platform may handle complaints or platform governance matters by referencing minimum fair trade standards and may require the listing user to provide clarification or updates.
4.0 Platform Governance
4.1 The Platform reserves the right to review, restrict, suspend, remove, or require correction of any listing that it reasonably believes violates these terms, applicable law, or the Platform's governance standards.
4.2 Repeated violations, complaints, or abuse may result in restrictions on store functions, suspension of listing permissions, or account termination.
5.0 Resale and Distribution
5.1 The Platform supports a resale feature. Sellers may choose to enable wholesale pricing, allowing other users (resellers) to resell their products.
5.2 Where a seller enables resale, the following rules apply: (a) the seller sets a wholesale price for the agreed products and independently decides whether to permit resale for each product; (b) resellers may add their own markup and independently determine the retail price, subject to Platform rules; (c) fulfilment and delivery of products remains the responsibility of the original seller; (d) sellers may disable resale permissions at any time, effective for future orders, without affecting orders already confirmed.
5.3 Resellers must not misrepresent product information, alter product descriptions, or engage in misleading conduct. Sellers and resellers each bear their own responsibility to comply with applicable laws and Platform rules.
5.4 The Platform is not a party to any resale arrangement and does not guarantee the performance, completion, or conduct of either the seller or the reseller.
6.0 Governing Law
These Product Listing Terms shall be governed by the laws of the Hong Kong Special Administrative Region.